Insight by: Steve Martin Outsourcing has always made for heated politics, as politicians typically equate “outsourcing” with “offshoring.” It’s hard to believe that it’s been 30 years since Ross Perot’s much ballyhooed “giant sucking sound” made for great living room drama in the 1992 presidential debates...
Insight by: Steve Martin The competition for talent in life sciences, from hiring through retention, has arguably never been fiercer, and at the even narrower intersection of IT talent and life sciences, it has been transformed into a veritable battlefield. While the pandemic is often associated...
Insight by: Steve Martin There have been scores of articles written, and studies conducted, highlighting the statistics around unsuccessful IT outsourcing deals – many establishing the failure rate at well above 50%. Moreover, if we study the hardest hit industries, healthcare is often cited as one...
Insight by: Steve Martin According to a recent study produced by Zion Market Research, “the global Healthcare IT Outsourcing market…is estimated to grow to about USD 96.9 billion by 2028.” This would represent more than a $30B increase from the 2021 figures – nearly a 50%...
Insight by: Steve Martin In the movie Miracle, the true-life story of the 1980 US Olympic Hockey team’s gold medal triumph, coach Herb Brooks hits a boiling point after a particularly bad practice game where individual players were trying to make heroic plays at the expense...
Insight by: Steve Martin It ranks among the top flaws of an IT outsourcing or services contract – too many service level agreements (SLAs) with limited relevance and with overwhelming focus on financial penalties rather than other remedies. Whether we like it or not, over the past...
